At Gamesri, we prioritize customer satisfaction and strive to deliver the best digital products. Due to the nature of these products, we do not offer refunds. However, in the unlikely event that there is an issue with your account, we are here to assist you.
If you encounter any mistakes or if the account becomes banned, we will gladly provide an exchange for another account of equal value. To ensure a fair process, we may need to verify the account’s usability, which may involve logging into it. If the account you wish to purchase is out of stock, we will promptly issue a refund.
To initiate an exchange or report an issue, please contact us within 24 hours of receiving your account. You can reach us through the chat function on our website or by emailing dujiaping@live.com. Our dedicated team will guide you through the exchange process.
We appreciate your understanding and ongoing support. Thank you for choosing Gamesri as your trusted source.
